Frequently Asked Questions

Ordering & Shipping

How long does shipping take?
Delivery times vary depending on your location. Most orders are processed within 1-3 business days. You’ll receive a tracking number once your order ships.

Do you ship internationally?
Yes! We ship worldwide. Shipping costs and delivery times depend on the destination.

Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking link via email.

Returns & Exchanges

What’s your return policy?
We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Visit ouroddballs.com for more details.

How do I initiate a return?
Log in to your account on ouroddballs.com and follow the return instructions.

Products & Sizing

How do I choose the right size?
Check our size guide on ouroddballs.com for detailed measurements.

Are your products ethically made?
Yes! We prioritize sustainability and ethical production in all our designs.

Payments & Discounts

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.

How can I apply a discount code?
Enter your code at checkout before completing your purchase.

Account & Technical Issues

How do I reset my password?
Click “Forgot Password” on the login page, and we’ll email you instructions.

My order confirmation is missing. What should I do?
Check your spam folder. If you still can’t find it, log in to your account on ouroddballs.com to view your order history.

Still Have Questions?

For anything else, visit ouroddballs.com for more help.